Answers to common questions about our cleaning services
Not sure what deep carpet or upholstery cleaning involves? Browse our most asked questions below or reach out directly.
How often should carpets be professionally cleaned?
For most households in Alexandria, Egypt, we recommend professional carpet cleaning every 6 to 12 months, depending on foot traffic, pets, and allergy concerns. Homes with children or pets often benefit from cleaning every 4 to 6 months to keep fibers fresh and free of buildup.
What types of upholstery can you clean?
We clean a wide range of upholstery fabrics, including cotton, linen, synthetic blends, and many delicate materials found in sofas, armchairs, and dining chairs. Before starting, we assess the fabric to choose an appropriate cleaning method for the specific piece.
How long does the deep cleaning process take?
A typical carpet or upholstery cleaning session takes between 1 and 3 hours, depending on the size of the area, the number of items, and the level of soiling. We provide a time estimate after reviewing your space during scheduling.
Do I need to move furniture before you arrive?
Light furniture such as chairs and small tables should ideally be cleared from the cleaning area, but our team can help reposition most standard household items. For larger pieces, we ask that you let us know in advance so we can plan accordingly.
How long until carpets and upholstery are dry?
Drying time generally ranges from 4 to 8 hours depending on humidity, ventilation, and fabric thickness. We recommend keeping windows open or fans running when possible to speed up the drying process after our visit.
Do you use products safe for households with children or pets?
We select cleaning solutions based on the fabric and surface type, and we're happy to discuss product details with households that have young children or pets. Let us know your preferences when booking so we can plan the visit accordingly.
Which areas of Alexandria do you service?
We currently serve households throughout Alexandria, Egypt, including surrounding residential neighborhoods. If you're unsure whether your location falls within our service area, contact us and we'll confirm availability for your address.
How do I get a price estimate for my home?
Pricing depends on the number of rooms, furniture pieces, and the condition of the carpets or upholstery. We provide a clear quote after a short conversation about your specific cleaning needs, with no obligation to book.
Still have questions about your cleaning needs?
Talk to our team about your carpets, upholstery, or household cleaning schedule before you book.